When searching for a managed IT services provider (MSP), it's important to understand the qualities that you should look for so you can get one that’s the right fit for your business. Not all MSPs offer the level of expertise or service, and not every business will need the same services.

With newer technologies and more sophisticated cyberattacks expected in the coming year, many businesses are turning to managed IT services providers (MSPs) to help them navigate their increasingly complex and vulnerable tech infrastructure.

And for good reason.

As a business owner, it’s important for you to always improve your tech so you can stay ahead of the competition and ensure that your business remains successful. Here are the four important tech resolutions that you should make in 2023.
1. Improve your cybersecurity protocols
Make sure your systems are secured against possible cyberattacks.

The zero trust model is a security framework that assumes all users are not to be trusted. It verifies and authenticates all access, and thus is able to provide a more secure environment for businesses.

Zero trust is critical for all businesses, and it is especially beneficial to organizations implementing remote or hybrid work whose systems are more prone to unauthorized access than companies that do business on site.

The business technology landscape is always changing. So if you want your company to stay ahead of the curve, you need to pay attention to the latest tech trends that will play a big role in shaping the business environment over the next few years.

In 2023, keep an eye on the following technology trends that can revolutionize the way people do business.

As the number of data breaches continues to increase by the year, it's becoming clearer that companies need to do more than implement the latest cybersecurity tools to protect their data. One of the best ways businesses can improve their cybersecurity posture is to have all employees undergo security awareness training.

Tech improves business communications, increases productivity, and streamlines workflows for better efficiency. However, all of these benefits cost money — often, a lot of money.

Because technology investments are rarely cheap, it’s critical that you don’t make unnecessary or unwise purchases.

A security incident is any event that compromises the security of your data or systems. It can be anything from a malware infection to a data breach, and it can have serious business impacts, such as data loss, reputational damage, and even legal penalties.

Every day, businesses of all sizes fall prey to hackers who want to steal sensitive data or disrupt operations. So in case you do experience a breach, you need to have a cybersecurity protocol in place to minimize damage and downtime.

Here are five steps that you should take in order to respond quickly and effectively to a cybersecurity breach.

Microsoft 365 is a subscription service that gives users access to a variety of Microsoft products for communication and collaboration, email and calendaring, cloud storage, and more.

If you're like most users, then you might be familiar with only the more popular Microsoft 365 apps like Excel, PowerPoint, Word, Outlook, and OneNote.