eCommerce has steadily increased in popularity over the past few years, as more shoppers are opting for online rather than in-store shopping. However, 2023 could potentially be a tipping point for this industry because more retailers are adopting artificial information (AI) technology to enhance operations and boost sales.
Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever.
Once the stuff of science fiction, artificial intelligence (AI) is currently on track to becoming a key part of modern businesses. According to experts, 2020 is the year that 85% of all customer interactions with a business will occur via machine learning programs.